Help Center
Frequently Asked Questions
Shipping & Delivery
How long does shipping take?↓
Orders ship from our US warehouse in 3–7 business days. Items shipped from our international warehouse may take 15–35 business days.
Do you ship internationally?↓
We currently ship within the United States only. International shipping is coming in a future update.
How do I track my order?↓
Once your order ships, you'll receive a tracking number. You can also visit /track-order and enter your order number and email.
Is free shipping available?↓
Yes — free shipping on all orders over $60. Orders under $60 ship for a flat $5.
Returns & Refunds
What is your return policy?↓
We accept returns within 30 days of delivery. Items must be unused and in original packaging.
How do I start a return?↓
Contact us at support@vyroona.com with your order number and reason for return. We'll send you return instructions within 24 hours.
When will I receive my refund?↓
Refunds are processed within 5–7 business days after we receive the returned item.
Payments
What payment methods do you accept?↓
We accept all major credit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, and PayPal.
Is my payment information secure?↓
Yes. All payments are processed through Stripe, which is PCI DSS Level 1 certified — the highest level of payment security.
Can I use a coupon code?↓
Yes. Enter your coupon code at checkout before confirming payment.
Products
How do I find the right size?↓
Visit our Size Guide at /size-guide for detailed measurements and fit recommendations.
Are the product images accurate?↓
We do our best to show accurate colors and details. Slight variations may occur due to monitor calibration.
My Account
Do I need an account to order?↓
No. Guest checkout is always available — no account required.
How do I view my order history?↓
Create an account or sign in at /auth/login, then visit /account/orders.